Status
This page asks the service whether it is working, from your browser, each time you open it. It shows the answer now, not a history.
Asking the service.
What “Degraded” means
The application or its database did not answer, or answered with an error. A scan or clean-up that was running carries on from where it stopped once the service is back; a clean-up never moves a file it cannot re-check first.
If something goes wrong
Incidents that affect an organisation are emailed to its admins and owners, with what happened and what to do. If your data is involved in a security compromise, we write within 72 hours of learning of it; the trust page has the detail. We do not keep a public incident history yet.
Support
Write to work@doppelgone.app. One person answers, within one business day, South African time. There is no phone line and no weekend cover.
Last reviewed 27 October 2026.